For Chiropractic Practices Using the EZBIS Platform

1. Overview

EZBIS provides practice management software that allows independent chiropractic practices to communicate with their patients using SMS text messaging.

Each chiropractic practice using the EZBIS platform sends messages only to its own patients and is responsible for obtaining appropriate patient consent before sending SMS communications.

EZBIS processes messaging data solely for the purpose of delivering SMS messages on behalf of the chiropractic practice. This privacy policy applies to SMS messages sent by chiropractic practices to their patients using the EZBIS platform.

2. Information We Collect

When a chiropractic practice uses EZBIS messaging services, the following information may be processed:

• Patient mobile phone number
• Message content
• Message delivery status
• Appointment-related information necessary for reminders or notifications

This information is processed only to deliver SMS communications requested by the chiropractic practice.

3. How Information Is Used

Information collected through the EZBIS messaging system is used for purposes such as:

• Appointment reminders
• Office notifications
• Patient portal activation messages
• Occasional marketing communications from the chiropractic practice

Message frequency may vary depending on the practice’s communication needs.

4. Data Sharing and Protection

EZBIS does not sell, rent, or share mobile phone numbers or messaging data with third parties for marketing purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Information may be processed by service providers that assist with message delivery.

5. Opt-Out Instructions

Patients may opt out of SMS messaging at any time by replying:

STOP

After opting out, the patient will no longer receive SMS messages from that chiropractic practice unless they opt in again.

For assistance, patients may reply:

HELP

6. Message Frequency and Fees

Message frequency may vary depending on appointment activity and communication needs.

Message and data rates may apply according to the patient’s mobile carrier plan.

7. Data Security

EZBIS uses reasonable administrative and technical safeguards to protect messaging information and ensure secure delivery of communications.

8. Contact Information

Questions about SMS messaging practices should be directed to the chiropractic practice sending the messages or to EZBIS support.